Privacy Policy

1. Who we are

Creative Engines is an AI-powered strategic content platform that helps agencies and content teams produce strategically grounded content using Mindset Intelligence – deep buyer psychology.

Data Controller: Creative Engines is the data controller responsible for your personal information.

Contact: For any privacy-related questions, contact us at privacy@creativeengines.ai

2. Information we collect

2.1 Information you provide

• Account information: Name, email address, company name when you create an account
• Brand data: Website URLs, documents, strategy materials you upload for Brand DNA extraction
• Content: Articles, posts, and other content you create within the platform
• Communications: Messages you send to us via email or contact forms

2.2 Information collected automatically

• Usage data: Features used, actions taken, time spent in the platform
• Device information: Browser type, operating system, screen resolution
• Cookies: We use essential and analytics cookies (see Section 6)

3. How we use your information

• To provide and maintain the Service
• To extract Brand DNA and generate Mindset Intelligence profiles
• To produce, review, and publish content on your behalf
• To improve the Service and develop new features
• To communicate with you about your account and the Service
• To comply with legal obligations

4. Data isolation and security

Brand isolation is absolute. Each brand's data is stored in a siloed environment. Brand A's strategy, content, and mindset data is never accessible to Brand B – not through search, not through AI context, not through any interface.

Your data never trains public models. Your proprietary strategy, Brand DNA, and content are never used to train any publicly available AI model. Your intellectual property remains yours.

Zero-retention on client IP. We do not retain your brand's proprietary knowledge beyond what is necessary to provide the Service. You can export or delete your data at any time.

5. Data sharing

We do not sell your personal information. We share data only with:

• AI model providers: We send content generation requests to third-party AI providers (e.g., Google, Anthropic, OpenAI). These requests contain your brand context but are processed under data processing agreements that prohibit model training on your data.
• Infrastructure providers: Cloud hosting (Supabase, Firebase) and CDN services necessary to operate the platform.
• Analytics: Google Analytics via Google Tag Manager, subject to your cookie consent.

6. Cookies

We use cookies for:

• Essential cookies: Required for the Service to function (authentication, session management)
• Analytics cookies: Google Analytics – to understand how visitors use our website. These are only activated with your consent.

You can manage your cookie preferences at any time. Analytics cookies are disabled by default until you provide consent.

7. Your rights

Under GDPR and applicable privacy laws, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Restriction: Request that we limit processing of your data
• Objection: Object to processing based on legitimate interests

To exercise any of these rights, contact us at privacy@creativeengines.ai. We will respond within 30 days.

8. Data retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data and brand data within 30 days, except where retention is required by law.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance.

10. Contact

For questions about this Privacy Policy or our data practices, contact us at privacy@creativeengines.ai.